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Hi All! I need help with activating my copy of Office 2011 on my iMac. I lost the DVD sleeve containing the product key, but have the box and the DVD itself.
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Is there any way to extract the product key from the current working copy I have installed on my MacBook? I know that on Windows, theres a way to find the Product Key in the registry....but the .plist is encrypted on the Mac version and I can't decypher it.
Any help would be greatly appreciated! I'd hate to have to drop $100+ on a new copy just for losing the dang paper sleeve...
OS X Mavericks (10.9.2)
Posted on
Hi Simon,Although you've stated that 'i am sure it is the right one', I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:. The CD set number. The disc assembly number. The part number. A 27-character PINThe product key contains 25 characters.
If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN.
If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:Please also note that this is the forum to discuss questions and feedback forWindows-based Microsoft Office client. Since your query is directly related toOffice for mac, I would suggest you to post in the forum of, where you can get more experienced responses:The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.Regards,Ethan HuaTechNet Community SupportIt's recommended to download and install, which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Officeprograms.
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